Our Cancellation Policy

The moment you enter your credit card details and press 'Pay', you are charged immediately for all items that are currently in stock as well as postage charges. For this reason, please make sure you want the items and have ordered the correct size and colour before pressing this button.

When you order over the phone or online you have the legal right to cancel your order within seven working days of receipt of the goods, provided (in the case of underwear or swimwear) that the goods have not been worn and are in their original condition. To cancel an order after receipt, see the procedure below. It is imperative that any returned items are unworn, and in their original packing.

Please note that most products are manufactured in batches at different times and variations do occur, as do product improvements by the manufacturer. An item ordered today will probably vary slightly in fabric, colour or styling from the same item ordered several months ago, and we do not guarantee that it/they will be identical. However, in the case of faulty or misrepresented goods we shall, after receiving notification as described above, supply a RMA Code and ask you to return the goods yourself, and refund to you reasonable postage costs as appropriate.

Returns Procedure

For obvious reasons of hygiene, we do not believe it is good practice to accept used items and to resell them as new. Therefore our policy is to NOT accept worn items back once sold, unless faulty. Therefore to be sure of the correct fit, it is important when ordering that you measure your waist/chest and refer to our size chart, as not all manufacturers have the same size ranges.

If you have a specific problem, we will do our best to assist; to return a faulty product or an unwanted and unworn item, you must obtain a Returns Authorisation Code (RMA), and this must be done before sending anything back, as unauthorized returns will be refused. You can obtain this code by email if you click the 'Order Details' link in your list of past orders. Please make sure when communicating via email or post to give us the RMA or order number, so that we can correctly identify you. If you change your mind about an item purchased, you can return it unworn, in the original packing, and at your own expense within 7 days. Please send items to the address below, quoting the RMA number.

The following terms apply to all orders placed on this site

By placing an order, you agree to the following:

If you pay for your order by Credit or Debit Card, your card details will be passed to SagePay (www.sagepay.com) who will process the card payment for us. We do not hold your card details on our own website. Card transactions are protected by SSL encryption meaning that your card details cannot be viewed by anyone else on the internet.

You have the right to cancel an order at any time up to the end of seven working days after it is delivered, provided (in the case of underwear, swimwear and adult toys) that the goods have not been worn or tried on and are in their original packing. To exercise your right of cancellation, you must give notice to Bodyexposed via the online Help Desk, with details of the goods ordered, and the reason for cancellation. We will then provide a Returns Authorisation Code RMA which must be quoted with the returned goods. If you return an order to us WITHOUT a Returns Authorisation Code, it will be sent back to you. It is imperative that any returned items are unworn, for reasons of hygiene, and in their original packing.

Unless otherwise specified, orders are sent in plain wrapping by first class mail (or air mail outside the UK). Deliveries usually arrive within 24 hours (UK) or 2 weeks (overseas), but BodyExposed are not responsible for delays in delivery. An order will not be considered 'lost in the post' until four weeks have elapsed.